All orders ship USPS Priority Mail within the USA (orders of just stickers will be sent USPS First Class).
Includes tracking and insurance
Please allow 2-3 days for processing and 1-3 days for shipping
Shipping costs are calculated by approximate weight of package
Orders of ceramic items can be shipped within the USA only due to their fragile nature
Portrait commissions will be shipped flat in a reinforced mailer, USPS Priority with tracking and insurance in the USA. International or Expedited shipping can be arranged for commissions only through email.
Orders may be cancelled within 24 hours of placing order. Please contact immediately via email email@example.com
Returns available for items damaged in shipping only (see below)
Custom order/commission deposits are non-refundable for any reason after work begins
Custom orders/commissions may not be returned for refund after delivery except in cases of damage in shipping
Items damaged in shipping are available for return/refund
Customer must provide photographs of shipping container, packaging, and damaged item
Refund will be completed withing 2 days of report with photographs unless further investigation is needed
Artist will file insurance claim with USPS
Items will be packaged in a gift box with bubble wrap and tissue paper for protection
All orders include thank you package with coupon card and candy treat
Gift wrap available upon request
I insist on 100% customer satistaction
All pieces are described and photographed to the best of my ability. Additional information/photographs of any piece are available upon request.
Use code ‘ ORDERPICKUP ‘ to remove shipping charge and arrange for delivery or pickup (Lehigh Valley, PA area only - Allentown, Bethlehem, Easton and surrounding towns)